Yagub Mustafazada
Khirdalan
Summary
Self-motivated, team player with strong organizational and interpersonal skills. Experienced specialist with a passion for delivering outstanding service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
B2B Lead Sales Specialist
Industrial Support and Training Services Additional Educational Center
01.2023 - Current
- Determining the training policy of the center and researching and finding potential clients related to all the trainings in the training base and making a training offer in accordance with their activities
- Making training offers to potential clients and holding meetings in accordance with the center's activities
- Called and followed up with clients until final sales closed.
- Coached, mentored and built high-performance sales team.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Lead Training Specialist
Industrial Support and Training Services Additional Educational Center
06.2021 - 12.2022
- Organization of trainings for individuals and corporate clients
- Analyzed and evaluated training effectiveness and program outcomes.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Organization of trainings for individuals and corporate clients
- Worked with central management to identify, plan, align, and address training needs.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
Compiled training handbook and related course materials.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Salesman
Colin's
06.2020 - 04.2021
- Greet customers and provide information about store products
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Managed customer accounts to secure customer satisfaction and repeat business.
Student Scientific Society Faculty Chairman of the Faculty of Education
Azerbaijan University of Languages
02.2018 - 06.2019
- Organization of scientific conferences within the university.
- Organizing annual seminars on the faculty and conducting cooperation with the departments in this direction
- Preparation of scientific articles
Chairman of Debate Club
Azerbaijan University of Languages
01.2018 - 06.2019
Volunteer-Crowd Control
Formula1 Azerbaijan Grand Prix
04.2018 - 04.2018
Khalifa dean of the Faculty of Education in the 1-day Khalifa project
Azerbaijan University of Languages
12.2017 - 12.2017
Volunteer-Venue Control Centre
Formula1 Azerbaijan Grand Prix
06.2017 - 06.2017
Volunteer-Venue Control Centre
İslamic Solidarity Games
05.2017 - 05.2017
Education
Master -
Odlar Yurdu University
12.2023
Bachelor -
Azerbaijan University of Languages
06.2020
Skills
- Teamwork
- Problem-Solving
- Handling conflict
- Public speaking
Websites
Languages
Azerbaijani
Turkish
English
German
Personal Information
- Date of Birth: 06/24/99
- Nationality: Azerbaijan
Certification
ISO 9001:2015 Quality Managment System, ISO14001:2015 Environmental Managment System, ISO 45001:2018 Occupational Health and Safety Managment System Awareness&Internal Auditor(ISO 19011:2018)
B2B Corporate Sales Course
TOT( Train the Trainer)
Timeline
B2B Lead Sales Specialist
Industrial Support and Training Services Additional Educational Center
01.2023 - Current
Lead Training Specialist
Industrial Support and Training Services Additional Educational Center
06.2021 - 12.2022
Salesman
Colin's
06.2020 - 04.2021
Volunteer-Crowd Control
Formula1 Azerbaijan Grand Prix
04.2018 - 04.2018
Student Scientific Society Faculty Chairman of the Faculty of Education
Azerbaijan University of Languages
02.2018 - 06.2019
Chairman of Debate Club
Azerbaijan University of Languages
01.2018 - 06.2019
Khalifa dean of the Faculty of Education in the 1-day Khalifa project
Azerbaijan University of Languages
12.2017 - 12.2017
Volunteer-Venue Control Centre
Formula1 Azerbaijan Grand Prix
06.2017 - 06.2017
Volunteer-Venue Control Centre
İslamic Solidarity Games
05.2017 - 05.2017
Master -
Odlar Yurdu University
Bachelor -
Azerbaijan University of Languages
ISO 9001:2015 Quality Managment System, ISO14001:2015 Environmental Managment System, ISO 45001:2018 Occupational Health and Safety Managment System Awareness&Internal Auditor(ISO 19011:2018)
B2B Corporate Sales Course
TOT( Train the Trainer)
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