Zahid Babazade
Baku,Azerbaijan
Summary
Highly skilled IT Specialist with over 2 years of experience in managing and supporting diverse IT infrastructures. Proven expertise in network administration, system troubleshooting, and end-user support across a range of hardware and software platforms. Adept at providing technical support, resolving complex issues, and implementing solutions that enhance productivity and streamline operations. Known for excellent problem-solving abilities, effective communication skills, and a commitment to staying current with emerging technologies and industry best practices.
Overview
3
3
years of professional experience
Work History
IT Specialist
Port Baku Towers
Baku, Azerbaijan
01.2024 - Current
- Administer and maintain the company’s network infrastructure, including routers, switches, and firewalls, ensuring 99.9% network uptime.
- Provide end-user support for over 150 employees, troubleshooting issues with hardware, software, and network connectivity both remotely and on-site.
- Install, configure, and maintain critical software systems and applications, ensuring that all devices are up-to-date with patches and security updates.
- Implement and monitor company-wide data security protocols, including firewall configurations, antivirus software, and VPN access, protecting company data from unauthorized access.
- Manage the company’s backup and disaster recovery systems, ensuring a quick recovery of data in case of system failure.
- Conduct system monitoring, generate performance reports, and propose upgrades to improve system reliability and user experience.
- Collaborate with cross-functional teams to identify IT needs and deploy customized solutions for various departments.
- Train new staff members on IT policies, software tools, and best practices for security and productivity.
IT Specialist
ASAN services
Baku, Azerbaijan
01.2022 - 12.2023
- Delivered daily IT support for a user base of 200+ employees, resolving hardware, software, and network issues in a timely manner to minimize downtime.
- Managed Active Directory, adding/removing user accounts and configuring group policies to ensure proper access control and security.
- Assisted in the migration of the company’s on-premise infrastructure to a cloud-based solution , improving scalability and cost-efficiency.
- Provided remote troubleshooting and support for employees working in hybrid environments.
- Monitored the organization’s systems for vulnerabilities and performed routine software updates, reducing security incidents by 30%.
- Managed IT inventory, tracked hardware, and ensured accurate records of company devices and licenses.
Education
Bachelor of Science - Computer Science
Baku State University
Baku07-2019
Skills
- Operating Systems: Windows Server, Windows 10/11, macOS
- Networking: LAN/WAN, VPN, TCP/IP, DNS, DHCP, F
- Cloud Platforms: , Microsoft Azure
- Software & Tools: Active Directory, Office 365, SharePoint, VMware
- Security: Antivirus software (Sophos, McAf
- Backup & Recovery: Cloud Backups
- Troubleshooting and Diagnostics
- Technical reporting
- IT service management
Languages
English
First Language
English
Elementary (A2)
A2
Russian
Elementary (A2)
A2
Turkish
Proficient (C2)
C2
Timeline
IT Specialist
Port Baku Towers
01.2024 - Current
IT Specialist
ASAN services
01.2022 - 12.2023
Bachelor of Science - Computer Science
Baku State University
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